Marketing & Sales Alignment Support

Seamlessly Integrate Your Sales and Marketing Systems to Maximize Efficiency

“MAC is the perfect partner. They have broad expertise and provide support in a professional and collaborative manner to ensure our company’s success.”

Kathleen F.

VP of Marketing

What We Offer

Sales and Marketing teams at odds? We get it. Sometimes incentivization and priorities are mismatched, causing disagreement on how things ought to be done. Our certified experts are well versed in both MA and CRM platforms, allowing them to speak both languages and unify the teams with a plan that everyone is happy with, so everyone is working in lockstep.

Strategic Refresh

Success in AI depends on quality data – and so does an effective buyer journey. We begin by thoroughly assessing and preparing your marketing and sales data, reorganizing and cleansing datasets as needed to ensure accuracy, consistency, and reliability across platforms.

From there, we help you define the optimal moment to connect buyers with a live agent – no sooner, no later. By optimizing MAP-to-CRM synchronization, implementing intelligent lead scoring and lifecycle models, and configuring alerts and automated follow-up triggers, we ensure leads are actioned promptly by the person best suited to help them. The result is faster response times, better conversations, and a more seamless buyer experience.

Collaborative Reporting

Reliable data is the foundation of meaningful insights. We implement synchronized, high-quality data flows across marketing and sales systems so both teams can trust the numbers they’re seeing and act on them with confidence.

With unified reporting and AI-ready analytics, we configure custom dashboards that allow marketing to accurately attribute revenue to specific campaigns and sales to track pipeline health and performance. Together, your teams can monitor efficiency, identify opportunities for improvement, and make informed, ROI-driven decisions based on a single source of truth.

Expert Training and Guidance

Even the most advanced AI and analytics tools require confident, well-trained teams to deliver value. Our certified experts provide the training, resources, and best practices your sales and marketing teams need to work seamlessly together – grounded in clean, reliable data.

Throughout implementation and data preparation, we collaborate closely with your team members, gathering feedback and refining processes to support adoption. We provide ongoing guidance to ensure your teams not only understand the tools, but trust the data behind them – setting the stage for long-term success.

Integration and Sync Audit

Robust Planning

We design the entire project scope, including all steps of the process. We’ll share the right integration techniques, how the new workflow operates, expected results, and more. You can count on us for complete project management from start to finish, along with ongoing support after implementation.

Seamless Integration

We assist in integrating and synchronizing all necessary tools and systems. We’ll create a centralized database to store detailed customer information and track interactions across all touchpoints. We adjust the structure, format, and value of data to ensure everything fits together perfectly.

Data Synchronization

We address data inconsistencies, ensuring datasets in multiple locations are always consistent, updated, and easily accessible. Your entire organization will have the access they need.

Unified Lead Management

Ideal Lead Scoring

We’ll align marketing and sales teams to establish a unified approach to lead scoring criteria and objectives. This alignment enables both teams to prioritize leads more effectively, boosting conversion rates.

Lead Lifecycles

We’ll make sure you can see lead interactions with marketing or sales touchpoints in real time. For example, if a lead downloads a resource, sales reps will instantly receive information about the interaction, allowing them to approach leads with context.

Unified Lead Nurturing

Our consultants empower your marketing team to use MA data to improve lead nurturing, making communication more personalized and moving leads through the sales funnel more effectively.

Strategies Alignment

Strategy Alignment & Goals Synergy

We help align sales and marketing around shared objectives by defining clear, measurable goals and establishing the right KPIs for both teams. Using clean, reliable data, we implement the appropriate analytics and reporting tools to track performance across CRM and marketing automation platforms – ensuring visibility, accountability, and alignment.

Data-Driven Decision Making

With trusted, high-quality data as the foundation, you gain actionable insights into lead quality, customer behavior, and campaign performance. Real-time reporting and AI-ready analytics allow both teams to measure ROI, assess effectiveness, and continuously optimize strategies based on shared, up-to-date feedback.

Strategies Review

We conduct a comprehensive review of your existing sales and marketing strategies, identifying gaps, inefficiencies, and opportunities for improvement. You’ll receive actionable recommendations designed to align with your integrated workflows – helping your organization operate more efficiently, collaborate more effectively, and drive better results.

Seamless Internal Communication

Automated Triggers

Our experts enable actions to trigger specific marketing and sales automations. This can involve automatically sending follow-up emails, requesting feedback, suggesting recommendations, and more.

Content Revamp

We help sales and marketing teams map content to categorize which would be most effective at each stage of the customer journey. Our process includes delivering content templates and recommendations for a content framework to leverage the new integration.

Improved Customer Service

Our services include helping your customer service team by providing a holistic view of customers from a marketing and sales perspective, leading to faster resolution times.

Training

Proper Staff Training

We train and empower all users to understand the new processes, goals, metrics, and more. This comprehensive training from our 15+ years of experience ensures the best use of the new workflow and enhances team collaboration.

Effortless Adaptation

Our team will provide easy-to-use dashboards, tools, and features to enable your marketing and sales teams to work together without hassle. The process includes redefining your onboarding to help new hires quickly learn the ropes.

Management Transformation

Through our training, your management team will understand how to create new strategies within the updated workflow. We’ll provide recommendations to ensure successful integration between teams.

Marketing Automation Corp. provides expert, certified MA and Salesforce consulting — from strategy, to development and beyond. With over 16 years in the industry, and 1400+ clients served, MAC is the #1 leader in Marketing Automation & CRM Consulting.

What Sets Us Apart

Flexible Billing

Choose between set scope, by-the-hour, or longer-term monthly retainer contracts—whichever suits you best!

Collaborative Approach

We’re here to support you in your goals, whatever they may be. From strategy to execution, we fit seamlessly into your flow.

No Middleman

Work directly with a dedicated team of certified experts. After all, your team knows you best.
mac-team-support-dark-2

End-To-End Support

Collaborate with our design team, web development team, or CRM team. We have you covered, whatever your needs are.

Deep Industry Expertise

Established in 2008, we have deep industry knowledge with clients across all verticals, from start-ups to enterprises, local and global.

Trusted by 1400+ Happy Clients