Google’s decision to phase out third-party cookies in Chrome by 2024 represents a seismic shift for marketers—especially those who have long relied on these tracking mechanisms to understand and influence consumer behavior.
Now, anyone using tools that gather third-party cookie data on their website visitors must craft a fresh marketing strategy centered around first-party cookies. This shift is significant for companies relying heavily on third-party cookies.
Sounds like bad news for your organization? Don’t worry—our experts at MAC are here to unveil strategies around first-party cookies to enhance customer privacy, personalize experiences, and boost your ROI!
We’re about to answer:
- What exactly does this Google update change for marketers?
- What should your marketing strategy look like now?
- When does it make sense to hire an expert marketing consultant to help you?
Let’s dive in…
Reminder: What are Third- and First-Party Cookies?
First, let’s brush up on these concepts:
- Third-party cookies: These cookies collect data on users’ online activities across multiple sites, including demographic information like age and gender. This data is then used to tailor advertisements to individual users, presenting them with targeted advertising based on their browsing history and preferences.
- First-party cookies: These cookies are stored directly on the website (or domain) visited. That means the data collection is limited to the user interaction on one website. Marketers use first-party cookies to personalize the user experience by leveraging data on pages viewed, session length, visitor origin, etc.
Google is phasing out third-party cookies for 1% of Chrome and Android users in Q1 2024, with full deprecation scheduled for Q3 and Q4.
What Are the Main Challenges?
These changes pose significant roadblocks for marketing teams. According to GetApp research via HubSpot:
- 41% of marketers believe there’ll be an inability to track the right data.
- 44% of marketers think they’ll need to increase their spending by 5% to 25%.
Additionally, YouGov survey data (commissioned by Adform) shows that 53% of marketers “are not well prepared” for the end of third-party cookies and 57% are not “fully aware” of available solutions to replace third-party cookies.
More than half of the professionals don’t know how to address this change. Being unprepared could harm your business if you put all your eggs in the third-party cookie basket.
It’s time to find an alternative to understand and effectively target the right people.
Your Next Steps
Here’s what marketers like you can do to avoid the challenges that come with the death of third-party cookies:
Emphasize First- and Zero-Party Data
As third-party cookies phase out, marketers are turning to:
- First-party data: info collected directly from your audience or customers through their interactions with your website, app, or business.
- First-party data: info collected directly from your audience or customers through their interactions with your website, app, or business.
- Examples:
- Website analytics (pages visited, time spent on site)
- Purchase history from your online store
- Email interaction data (open and click-through rates)
- Customer feedback collected through surveys on your website
- Zero-party data: information that customers intentionally share with a brand, such as preferences or how they want to be recognized by the brand.
- Examples:
- Preferences and interests shared through a preference center or profile settings
- Responses to interactive quizzes or assessments that ask for personal insights
- Direct feedback or product preferences shared via social media polls or surveys
- Information shared during personalized marketing experiences, like choosing specific content topics or communication preferences
First-party cookies will never disappear—they’re strictly necessary for a website’s performance. Many marketing automation platforms use first-party cookies, such as Marketo. You can leverage this platform to continue with your tracking activities.
Zero-party data is equally important. We recommend tailoring your strategies to include interactive elements that encourage customers to voluntarily share their preferences.
Adapt to Privacy-Focused Alternatives
Embrace privacy-centric solutions, such as Google’s Privacy Sandbox, for improved privacy. Google is moving toward greater user privacy and improving audience engagement without intrusive tracking methods.
Google’s Privacy Sandbox initiatives, including the Topics API and Attribution Reporting API, enable interest-based ad targeting and performance analysis while preserving privacy. Pretty cool, right?
Focus on Native Advertising and Privacy-Preserving Ads
Marketers are turning to native advertising and privacy-preserving ad platforms, seamlessly integrating ads without invasive tracking.
These approaches match user privacy expectations to build trust between brands and audiences. By prioritizing valuable content and platforms that respect data protection, you can maintain your organization’s positive reputation and build meaningful relationships with your customers.
Return to Contextual Marketing
Want to know a great alternative to cookies?
Keyword research and context-based keyword advertising.
Think of it this way—the focus of display ads is shifting toward optimizing the timing, placement, and relevance to drive higher click-through rates.
The emphasis is no longer on clients’ past online activity, but on tailoring ads based on the user’s current interests and behaviors.
Use your CRM to create precise customer profiles using first-party data. Then, leverage the data gathered from customer interactions to personalize marketing efforts through automation at scale.
Focus on Personalization
Since we’re on the topic of personalization, let’s dig into this concept some more.
When companies reframe their strategy around first-party data, the surge of in-session observations creates data that enables unique personalization.
According to the Commerce Next report Let’s Make a Deal, customers say a brand that “speaks to them”:
- Delivers messages effectively (47%)
- Showcases irresistible offers (30%)
- Demonstrates authenticity and transparency (29%)
This is not just an alternative strategy to collect customers’ data, as personalization also boosts engagement and enhances your brand’s image in the eyes of customers.
(Reminder: if you have no idea where to start with this, that’s a great reason to hire a certified CRM/marketing automation consultant to help you!)
When Should You Hire Expert Support to Navigate a Cookieless World?
According to Google’s data, a personalized marketing approach can increase a brand’s ROI between 12% and 35%.
We understand that navigating the digital marketing landscape can be complex, but with our certified marketing automation/CRM services, we empower you with the tools and insights to thrive in a third-party cookieless future.
We offer comprehensive solutions for your business. You can count on our team to help you:
- Create a personalized, engaging marketing strategy
- Gather first- and zero-party cookies
- Seamlessly integrate your CRM into your tech stack
…and much more!
We saw this change coming from a mile away, and we’ve already helped many companies create personalized campaigns to improve their brand authority, conversions, and ROI! (Our 4.8-star rating on G2 speaks for itself.)