Salesforce Service Cloud Experts
North American Team with
Flexible Delivery Model
“What I enjoy most about working with the team at MAC is that they understand our business and feel like a part of the team. They discuss the scenario, best practices and various alternatives, all the while educating us on the platform.”
What We Offer
Deliver the ultimate in responsive service by connecting support agents with customers on their terms – anywhere any time, across multiple channels: phone, email, messaging, chat, self-service portals and social networks. We can put you in perfect step with customers by integrating your service program with the reach and insights afforded by the Service Cloud platform.
Connectivity to messaging applications
Our Service Cloud consultants integrate your CRM with popular messaging platforms, enabling your support team to deliver timely, efficient responses on the channels your customers prefer.
Customer situation analysis through analytics
You can count on us to configure advanced analytics within Service Cloud. With newfound insights into customer behavior, you can provide personalized solutions and elevate service delivery.
Communication through social networks
Our experts help you engage with customers across social media platforms, seamlessly integrating these interactions into your overall service strategy for more cohesive support.
Interface with self-services portals
We set up intuitive self-service portals, empowering customers to find answers independently while reducing the load on your support team.
Telephony Integration
We connect your telephony systems to Service Cloud, enabling seamless communication and boosting the efficiency of your support team.
Marketing Automation Corp. provides expert, certified MA and Salesforce consulting — from strategy, to development and beyond. With over 15 years in the industry, and 1250+ clients served, MAC is the #1 leader in Marketing Automation & CRM Consulting.
What Sets Us Apart
Flexible Billing
Collaborative Approach
No Middleman
End-To-End Support
Deep Industry Expertise
Trusted by 1250+ Happy Clients
Knowledgeable, Great Service!
The MAC team came to the rescue! We didn’t have an in-house Marketo expert, and I was definitely in over my head with a Marketo migration. Post-migration, we continue to leverage the team for day-to-day operations, CRM integration, marketing design/strategy, campaign development (build/test/deploy), and analyzing campaign performance. Highly recommend!
Tracy H
Sr. Content Strategist
Small-Business (50 or fewer emp.)
Lifesaver for my team
Not only is MAC responsive, but best in class with their advice and best practices for set up. However, they 100% work with clients to meet individual company needs and workflow. They listened to our needs, drafted a very detailed project management timeline and communicated with many moving parts/departments internally. And we had fun while we completed the project.
Manager/Operations in Information Technology and Services
Mid-Market(51-200 employees)
Excellent Marketo Support Partners
Very responsive, great attention to detail, easy to work with, excellent Marketo knowledge, caught other vendors errors before project was released to the public which was big, very reasonably priced and no retainer required.
Marlaine H
Mid-Market(51-200 employees)
Responsive and highly qualified consulting
What I enjoy most about working with the team at MAC is that they understand our business and feel like a part of the team. They discuss the scenario, best practices and various alternatives, all the while educating us on the platform.
Emma C
General Manager Marketing
Tailored Marketing …tailored for me
Loved the fact that I could connect with a consultant on a personal level, where they were able to understand my needs and intentions. This made the entire process much easier and effective.
Alex B
Digital Marketing Specialist
Marketing & Advertising
Excellent support and dependable expertise from Marketing…
Marketing Automation Canada helped us expand our usage of Marketo, building custom landing pages, a preference center, custom reports, data clean-up and more. They were also available to answer a plethora of questions as I worked to develop other aspects of the program.
Bailey D
Senior Marketing Coordinator
Higher Education
MAC team is an integral part of our automation strategy
What I enjoy most about working with the team at MAC is that they understand our business and feel like a part of the team. They discuss the scenario, best practices and various alternatives, all the while educating us on the platform.
Samantha P.
Marketing Manager
Medical Devices
